Email settings

Zoho Mail IMAP and SMTP settings

The server, port and security settings for Zoho Mail, what to switch on first, and the steps for your email app.

1. Who hosts your email?

Zoho Mail settings

Incoming mail (IMAP)

Server: imappro.zoho.com
Port: 993
Security: SSL/TLS
Username: Your full email address

Outgoing mail (SMTP)

Server: smtppro.zoho.com
Port: 465 (SSL) or 587 (TLS)
Security: SSL on 465, TLS on 587
Authentication: Required

Download a ready file

An Apple profile adds this account to Mail on a Mac or iPhone in one step. Type your address, download, open the file, and enter your password when asked. The file holds no password.

How to use the file

On a Mac

If you already added this account in Mail and it fails, remove it first: Mail, Settings, Accounts, select it, click the minus button.
Double-click the downloaded .mobileconfig file, usually in your Downloads folder.
Open System Settings, General, Device Management (on older macOS: Privacy and Security, Profiles). Double-click the profile, click Install and enter your Mac login password.
Enter your email password when asked. Use an app password if your provider needs one.
Open Mail. The account appears with its folders.

On an iPhone or iPad

Open this page in Safari, enter your address, tap Download and tap Allow.
Open Settings and tap Profile Downloaded near the top (or General, VPN and Device Management).
Tap Install, enter your passcode, then enter your email password when asked.

The file is built in your browser from the tab selected above, and holds no password. It is not signed, so Apple shows it as Not Signed. It only fills in the servers: your provider still has to accept your login, so switch IMAP on and use an app password where the notes above say so.

Before you start

Turn IMAP on: in Zoho Mail open Settings, Mail Accounts, IMAP Access and tick Enable IMAP Access and click Save. The tick does nothing until you save.
Zoho says the exact servers depend on your account type and data centre. If the ones here do not connect, open Settings, Mail Accounts, Server Configuration Details in your Zoho account and copy the host from there.

If it will not connect

Mail says it cannot verify the name or password although both are right: open IMAP Access again and check Enable IMAP Access is ticked and saved. Email apps reject the login while it is off.
Stopped working after setup: Zoho warns that an app set up with servers other than the ones shown in your account stops working. Edit the account in the app and correct the server.
Sending is rejected: the address you send from must match your account address or one of its aliases.
No IMAP Access option in settings: check your Zoho plan, or ask whoever administers your Zoho account.

2. Which email app are you adding it to?

Checked 27 October 2026 against Zoho Mail Help: Access via IMAP, Zoho Mail Help: SMTP server configuration. Providers change these, so if a setting fails, the provider's own page wins.

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Questions

Business (your own domain): imappro.zoho.com, port 993, SSL/TLS. Personal and free: imap.zoho.com, port 993, SSL.

Business (your own domain): smtppro.zoho.com, port 465 (SSL) or 587 (TLS), SSL on 465, TLS on 587. Personal and free: smtp.zoho.com, port 465 (SSL) or 587 (TLS), SSL on 465, TLS on 587.

Turn IMAP on: in Zoho Mail open Settings, Mail Accounts, IMAP Access and tick Enable IMAP Access and click Save. The tick does nothing until you save. Zoho says the exact servers depend on your account type and data centre. If the ones here do not connect, open Settings, Mail Accounts, Server Configuration Details in your Zoho account and copy the host from there. Mail says it cannot verify the name or password although both are right: open IMAP Access again and check Enable IMAP Access is ticked and saved. Email apps reject the login while it is off. Stopped working after setup: Zoho warns that an app set up with servers other than the ones shown in your account stops working. Edit the account in the app and correct the server. Sending is rejected: the address you send from must match your account address or one of its aliases. No IMAP Access option in settings: check your Zoho plan, or ask whoever administers your Zoho account.

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