Your Trust, Our Commitment

Refund and Cancellation Policy

Introduction

At Flying Star Technologies, we are committed to providing top-notch digital marketing services that drive results. We understand that circumstances can change, and we strive to offer a fair and transparent refund and cancellation policy. Please read this policy carefully to understand your rights and obligations.

Scope

This Refund and Cancellation Policy applies to all services provided by Flying Star Technologies, including but not limited to website development, mobile application development, social media management, and other digital marketing services.

Refund Policy

Non-Refundable Services

All services provided by Flying Star Technologies are digital in nature and are customized to meet the specific needs of each client. As a result, once a service has been initiated or delivered, it is non-refundable. This includes but is not limited to:
– Website development
– Mobile application development
– Social media management
– SEO services
– Digital marketing campaigns

Exceptions

Refunds may be considered under the following exceptional circumstances:
– Service Not Delivered**: If the service you have purchased has not been initiated or delivered due to an error on our part, you may be eligible for a full refund.
– Duplicate Payment: In the event of a duplicate payment, we will refund the duplicate amount.

Cancellation Policy

Cancellation by Client

If you wish to cancel a service, you must notify us in writing at support@flyingstar.in. The following conditions apply:
– Before Service Initiation: If you cancel before the service has been initiated, you may be eligible for a partial refund, minus any administrative or processing fees incurred.
– After Service Initiation: Once the service has been initiated, no refunds will be issued. However, you can cancel any ongoing or future services to avoid further charges.

Cancellation by Flying Star Technologies

Flying Star Technologies reserves the right to cancel a service at any time for reasons including but not limited to:
– Violation of our Terms and Conditions or Acceptable Use Policy
– Non-payment of fees
– Unforeseen technical or operational issues

In such cases, you will be notified, and a refund may be issued for any services not yet initiated or delivered.

Process for Requesting Refunds and Cancellations

To request a refund or cancel a service, please contact us at support@flyingstar.in with the following details:
– Your name
– Contact information
– Service details
– Reason for the request

Our team will review your request and respond within 5-7 business days. If your request is approved, the refund will be processed using the original payment method within 14 business days.

Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:
– Email: info@flyingstar.in
– Address: Flying Star Technologies, A 203, Krishna Niwas, Iraniwadi Road No 3, Kandivali West, Mumbai 400067, India

Thank you for choosing Flying Star Technologies. We appreciate your business and look forward to serving you.